Miles & More Integration Guide

Reward your customers with Miles & More award miles for sales and other relevant actions. We offer flexible solutions for all relevant touchpoints, such as native apps & websites or the point of sale.

reward with miles and more miles.png

Native Apps & Websites

After just a few integration steps, you're ready to reward your customers with Miles & More award miles on your apps and websites. The following guideline illustrates the customer journey and helps you to integrate the relevant technological interfaces.

 

Communicate the partnership

Make your customers aware of your Miles & More partnership. Benefit from the enormous reach of Europe's largest frequent flyer and rewards program.

 

Conversion

After winning the attention and interest of your customers, make sure they convert. Ask for the 15-digit Miles & More service card number within your app or website. The number can be found on the Miles & More credit card, the Miles & More service card or inside the Miles & More app.

 

Transfer the Service Card Number into your CRM

In order to reward your customers automatically for every transaction or action, you should transfer the Miles & More service card number to your CRM and assign it to the respective customer account. This ensures that customers only have to enter the service card number once and from then on they can automatically be rewarded with Miles & More award miles.

 

Send events to the Uplyft Graph API

Your customers have generated revenue or performed an action that is relevant to your business. Sending an event that contains all necessary information to the Uplyft Graph API, will result in a transaction at Miles & More.

Authentification uses an App ID and App Secret or a valid Access Token.

More information about the structure of an event and the Uplyft Graph API can be found here.

Attached you see a user's purchase using the Miles & More service card number 9920 0123 4567 894 with the value 10 Euro and a reward of 10 Miles & More award miles.

mutation {
 createEvent(
   appId: "your-AppID",
   walletAddress: "9920 0123 4567 894",
   baselineReward: {
     amount: 10,
     currency: milesandmore
   },
   businessValue: {
     amount: 10,
     currency: eur
   },
   action: purchase,
   objects: [
    {
      id: "12345",
      type: product,
      name: "your-product"
    },
  ]
 )
}

As we develop our technologies, we rely on the latest generation of APIs - Graph APIs. The Uplyft Graph API builds on GraphQL, a query language for APIs. This gives clients the ability to demand exactly what they need, not more.

While typical REST APIs require loading multiple URLs, GraphQL APIs get all the data your app needs in a single query. This guarantees a fast response time - even with slow mobile connections.

 

Customers are rewarded

After the transaction has been processed, Miles & More award miles are automatically credited to the customer account. Your company also shows up as a partner in the transaction history. You increased retention and sales with existing customers.

 
 

Plug & Play at your Point of Sale

Reward your customers at the point of sale with Miles & More award miles. With the Uplyft Merchant App neither a cash register integration nor special hardware is necessary. You only need a tablet or smartphone.

Communicate the Miles & More Partnership

Communicate your Miles & More partnership in your store and tell customers that they will be rewarded for shopping and visiting with Miles & More award miles.

Use Miles & More promotional items such as carpets or wobblers, and benefit from the brand awareness of Europe's largest frequent flyer and rewards program.

 

Available for tablet and smartphone

Use the Uplyft Merchant app to reward customers for their purchases or visits with Miles & More award miles. All you need is a tablet or smartphone.

 

Simple Setup

The setup of the Uplyft Merchant app is very easy. After only four steps you are ready within minutes:

  1. Log in with the account that has permissions for your Uplyft Business Account
  2. Choose the app to incentivize your customers for purchases or visits
  3. Select "Miles & More" as the Loyalty Network
  4. Set your PIN

By default, purchases are incentivized with one Miles & More award miles per Euro spent.

The reward rules for visits are set directly in the Uplyft Merchant app.

 

Easy to use

Reward your customers for purchases and visits with Miles & More award miles using the Uplyft Merchant app.

You are ready to start after four steps:

  1. Select the action. Here you can choose between Purchase and Visit.
  2. Enter the sales that a customer generated for you. The conversion into Miles & More award miles works automatically. Set the reward value for visits under "Settings"
  3. Identify the customer. To do this, scan the QR code from the Miles & More app or alternatively enter the 15-digit service card number.
  4. Confirm 

 

In the case of poor or non-existent mobile connections, all incurred transactions can be processed as a batch afterwards. For this, the device must have access to the Internet.

 

Customers are rewarded

After the transaction has been processed, Miles & More award miles are automatically credited to the customer account. Your company also shows up as a partner in the transaction history. You increased retention and sales with existing customers.